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Human Resources Workplace Investigations for Employee Issues
Section 1: Introduction
1. Course Introduction (1:01)
2. Course Layout, Orientation and Sections (0:44)
3. The Benefits of an Effective Investigation (1:22)
4. Critical Steps to an Investigation (2:16)
5. Avoiding Costly Investigation Errors (3:36)
Section 2: Investigation Steps
6. Discovering Workplace Problems (2:27)
7. Deciding Whether to Investigate (1:58)
8. Take Immediate Action if Necessary (2:09)
9. Choosing an Investigator (3:41)
10. Planning the Investigation (2:23)
11. Getting Started Right Away (1:23)
Section 3: Conducting Interviews
12. Conducting Interviews (2:49)
13. Interviewing the Complaining Employee (1:11)
14. Interviewing the Complaining Employee – Sample Questions (2:14)
15. Interviewing the Accused Employee (1:48)
16. Interviewing the Accused Employee – Sample Questions (1:27)
17. Interviewing Witnesses (1:51)
18. Interviewing Witnesses – Sample Questions (1:06)
19. Gathering Evidence (1:08)
Section 4: Documentation and Taking Action Based on Your Investigation
20. Making and Documenting Decisions and Conclusions (3:00)
21. Was a Company Policy Violated OR Did any Misconduct Occur? (1:04)
22. Taking Action (1:54)
23. Investigation Performance Flow Map (3:27)
24. Documenting Your Decision and Following Up (1:46)
Section 5: Investigating Discrimination
25. Investigating Discrimination (2:41)
26. Case Study 1 (1:52)
27. Case Study 2 (2:50)
Section 6: Investigating Harassment
28. Investigating Harassment (3:44)
29. Harassment Case Study 1 (1:40)
30. Harassment Case Study 2 (2:32)
31. Harassment Case Study 3 (2:19)
Section 7: Investigating Theft
32. Investigating Theft (4:38)
33. Theft Case Study 1 (1:19)
34. Theft Case Study 2 (2:01)
35. Theft Case Study 3 (2:18)
Section 8: Investigating Threats and Violence
36. Investigating Threats and Violence (2:51)
37. Threats and Violence Case Study 1 (1:47)
38. Threats and Violence Case Study 2 (3:54)
Section 9: Drug and Alcohol Abuse
39. Drug and Alcohol Abuse (4:54)
40. Drug and Alcohol Abuse Case Study 1 (2:00)
41. Drug and Alcohol Abuse Case Study 2 (2:12)
Section 10: Bonus: Investigation Job Aids
42. Investigation Job Aids (2:13)
Section 11: Conclusion
43. Conclusion (0:15)
6. Discovering Workplace Problems
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